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Privacy Policy

Our commitment to privacy

ACR Systems Inc. (ACR) complies with the Canadian Privacy Act. The Act, known as the Personal Information Protection and Electronic Documents Act (PIPEDA) and equivalent provincial legislation governs the collection, use and disclosure of personal data by all Canadian commercial organizations. PIPEDA can be viewed at http://www.privcom.gc.ca/legislation/index_e.asp. Thus, every ACR transaction involving the handling of personal data (collection, use, transfer, disclosure, storage, accessing, processing, etc.) is conducted in accordance with the law.

ACR has always taken extreme measures to protect personal information and currently operates in accordance to the act and equivalent provincial legislation. The act is very similar to legislation in other countries. If you find that the PIPEDA violates your local rights or have any questions regarding the act, please contact our Chief Privacy Officer (CPO), Lesley Johanson, at:

Tel: (604) 591-1128
Fax: (604) 591-2252
Email: cpo@acrsystems.com

Or write us at:

ACR Systems Inc.
Attn: Chief Privacy Officer
210-12960 84th Avenue
Surrey BC Canada V3W 1K7

Our Data Privacy Policy

In addition to the parties' obligations under any existing agreements, the following provisions shall apply in the event that one party makes Personal Data available to the other. "Personal Data" refers to information relating to an identified or identifiable individual made available by one party, its personnel or any other individual to the other party in connection with an agreement between them.

A. General

  1. Each of the parties is responsible for complying with any obligations applying respectively to each of the parties under applicable Canadian data privacy laws and regulations ("Laws").
  2. Neither party will request Personal Data beyond what is necessary to fulfill the purpose(s) for which it is requested. The purpose(s) for requesting Personal Data shall be reasonable. Each of the parties will agree in advance as to the type of Personal Data which is required to be made available.

B. Security Safeguards

  1. Each of the parties acknowledges that it is solely responsible for determining and communicating to the other the appropriate technological, physical and organizational security measures required to protect Personal Data.
  2. Each of the parties will ensure that Personal Data is protected in accordance with the security safeguards communicated to the other.
  3. Each of the parties will ensure that any third party to whom Personal Data is transferred is bound by the applicable terms of these provisions.

C. Use

  1. Each of the parties agrees that Personal Data will only be used, accessed, managed, transferred, disclosed to third parties or otherwise processed to fulfill the purpose(s) for which it was made available.

D. Access Requests

  1. Each of the parties agrees to reasonably cooperate with the other in connection with access requests for Personal Data.
  2. Each of the parties agrees to reimburse the other for any reasonable charges incurred in providing each other assistance.
  3. Each of the parties agrees to amend Personal Data only upon receiving instructions to do so from the other party, its personnel or any other individual.

E. Retention

  1. Each of the parties will promptly return to the other or destroy all Personal Data which is no longer necessary to fulfill the purpose(s) for which it was made available, unless otherwise instructed by the other party, its personnel or any other individual or required by law.